The vendor required to provide electronic adjudication management system (EAMS) includes distinct systems for court case management, and qualified medical examiner (QME) functionality.
- EAMS primarily supports the division by managing court case and claims processes.
- The QME business process, however, is managed by a separate, independent system.
- Enterprise data lake on the google cloud platform (GCP), including API management through Apigee.
- The contractor shall integrate the production courts solution with the EDMS and ensure that all unstructured data is appropriately stored and retrievable within the EDMS environment.
- The enterprise document management system (EDMS) will be hosted on GCP.
- The court case management business functions are in the current EAMS, which now supports over 8.6 million cases.
- The system is used primarily to manage the adjudication of benefit-related issues, including the scheduling of hearings to review the issues brought before the division, and as a document intake and repository for case-related court documents.
- EAMS system that serves the court is primarily made up of three integrated software products: cram (case management), FileNet (document repository) and Cognos (reporting tool).
- Google cloud platform (GCP) as its primary cloud infrastructure and enterprise data platform.
- GCP supports department ongoing efforts to centralize data integration, enable advanced analytics, and implement consistent data governance and security controls across divisional systems.
- The primary external users of EAMS are employers, employer’s representatives, claims representatives, defense attorneys, applicant’s attorneys, injured workers, lien claimants, lien claimant representatives, cost petitioners, third party filers, and software vendors.
- These external parties to a case log into EAMS to file documents, view filed documents, request hearings and view more extensive case information.
- The public may utilize the public information search tool on the website to look up more general case information.
- EAMS was planned in 2003, built in 2006 and 2007 and went live in August 2008.
- Modifications to the software make maintenance and upgrades expensive and difficult to maintain.
- Pre-Solicitation Feedback Due Date: December 3, 2025
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: January 26, 2026
- Intent To Bid Form Due Date: January 16, 2026
