The Vendor is required to provide the process of developing plans to identify a “strategic Enterprise Resource Planning (ERP) Journey Partner” to revamp its existing diverse portfolio of ERP product eco system supporting its core business processes.
- Collect information and recommendations regarding qualified consulting firms (Journey Partners) that can provide strategic, program-level and hands-on execution support for a multi-year ERP transformation project across Finance, Human Capital Management (HCM), and Budget domains.
- The transformation is expected to be phased over multiple years, to include overall ERP transformation strategy, ERP product selection, ERP integrator vendor selection, requirements gathering, solution design, implementation, data migration / conversion, testing, organizational change management, deployment, stabilization and ongoing production support.
- Objectives
• Understand market approaches and capabilities for complex ERP implementations
• Identify firms that can act as impartial journey partners (strategy + execution oversight)
• Capture indicative costs, pricing models and assumptions
• Collect details on prior methodologies used for successful results, staffing, governance models
• Demonstrated success with ERP data conversions, migration of ERP platforms across multiple vendors with deep expertise in local county government of the scale and scope of County
• Track record of delivering excellent program governance, risk management and benefits realization
• Detail experience with HCM modules across recruitment, HRIS core, benefits, learning, and payroll and talent management.
- Pre-Strategy (Readiness, Funding, & Governance setup)
• Executive briefing and business case baseline (cost, benefits, ROI scenarios)
• Governance Charter (Steering Committee, escalation paths)
• Initial risk, dependencies and mitigation plan
• Program funding models and phasing recommendations
• Current-state HR process mapping (recruitment, onboarding, benefits, payroll, classification, employee relations)
• Assessment of:
o Manual processes
o Policy constraints
o Pain points in HR service delivery
o Position control requirements
• HR data quality audit (duplicate records, missing fields)
- Solution Design, Architecture & Integration, Data Conversion/Migration
• Solution architecture, integrations catalog including Application Program Interface (API) strategy
• Detailed design documentation (functional and technical design including detailed process maps)
• Integration strategy, design, mapping and detailed documentation
• Data conversion & Migration Strategy to successfully move current data over to the new ERP platforms
• Future-state HCM process maps (position creation, hiring, classification updates, etc.)
- End to End and User Acceptance
• Perform end-to-end integration testing across enterprise systems/functional domains like Finance, budget and HR and achieve successful user acceptance.
• Coordinate end user system familiarity and procedure-based training.
• Approved Test plans for integration, regression, performance, security testing.
• User acceptance testing coordination,
• User acceptance signs off criteria
• Integration testing Issue resolution logs.
- Questions/Inquires Deadline: December 9, 2025
