Lifeguard Deployment Software Services

The Vendor is required to provide lifeguard program to ensure public safety at all the beaches. 
- Provide the following deployment, incident reporting, communications and training services as specified for an estimated 500 users.
- Computer Aided Deployment
•    Provide the required services to support the district-wide deployment platform for the district's aquatics operations.
•    Ability to use program on desktop, laptop, phone, and tablet in real-time.
•    Adjustable features including ability to update and change rosters and lifeguard tower units.
•    Ability to deploy users to specific incident locations.
•    Allow customization of incident numbers.
•    Real-time updates of current incidents.
- Incident Reporting
•    Provide the necessary mobile network and the hardware required to capture and document incidents and public safety reporting and analytics.
•    Ability to automate reports.
•    Ability to incorporate weather information on incidents.
- Location Analytics
•    Provide location data services to support decision making.
•    Deliverables will include anonymized foot traffic reports, visitor behavior insights, and performance benchmarks. 
•    These tools will help the agency assess site use, track visitor trends, and allocate resources effectively.
- Public Safety Dashboard
•    Provide a public-facing dashboard that shares real-time safety information with the community. The dashboard will be accessible on multiple devices and will display incident updates, alerts, and key safety data to improve transparency and public awareness.
- Communications
•    Provide public informational dashboard, inner agency communications, digital forms, staff status and compliance dashboard and public broadcasting capabilities.
•    Internal messaging system between users.
•    Emergency SMS messaging system.
•    Allow users to use discussion portal style posting board where information can be shared and documents can be uploaded.
- Data
•    Ability to upload documents, including images and other files for review.
•    Documents downloadable in multiple formats including .PDF and .CSV
- Hours of service:
•    Support Services shall be provided 24 hours a day, 7 days per week, and 365 days a year, including weekends and holidays.
•    Provide access to 24x7 telephone and email support including free telephone support during business hours for setup, installation and support matters.
- Total Cost Estimate: $80,000.00

- Contract Period/Term: 2 years