Next Gen ERP Requirements Review Services

The Vendor is required to provide centrally managed information technology (“IT”) infrastructure services for the statewide Enterprise Resource Planning (“ERP”) system for the State.
- Responsible for the system’s ongoing upgrades, maintenance, and operations.
- The current ERP system has been in production since 2008 and supports key business functions including human capital management, financial and supply chain management, enterprise learning management, customer relationship management, and interactive hubs/portals. 
- This system is expected to reach its end of life in 2035.
- Provide your organization’s vision for the future of ERP in the era of generative AI. 
- Explain how generative AI is transforming ERP platforms today, and describe the major advancements, capabilities, and architectural changes you expect to emerge over the next five (5) years.
- Discuss how these trends will influence system usability, automation, analytics, agentic workflows, extensibility, and customer value.
- ERP solution includes a native, extensible, secure, and auditable AI architecture capable of supporting at least ten (10) years of successful operations and continued innovation after go-live.
- AI governance capabilities included in your platform.
•    Policy enforcement
•    Role- and risk-based restrictions
•    Prevention of hallucinations or unsafe actions
- Provide examples of audit logs or reporting available to State administrators to evaluate AI outputs, reasoning, guardrail enforcement, and performance over time.
- Provide your AI roadmap for the next 3–5 years, including major planned enhancements, new model integrations, improvements in agentic capabilities, and architectural investments.

- Questions/Inquires Deadline: January 20, 2026