The Vendor is required to provide and implement a modern Enterprise Resource Planning (ERP) solution.
- Our current ERP system, Microsoft Dynamics GP, is approaching end-of-life and will no longer meet the ongoing operational needs of the organization.
- A replacement system that will:
• Fully support municipal-specific functions, including property tax billing, utility billing, and cash receipting, Accounts Receivable, Accounts Payable
• Streamline and modernize the budgeting process,
• Provide citizen self-service capabilities to improve transparency and access, and
• Enhance internal efficiency by reducing manual processes, improving reporting, and supporting integration across departments.
• Include Payroll and HR. We want to make sure to include a Timesheet Portal product, where employees can enter in time, and view payroll data.
• Optionally, Fixed Assets – Including asset retirement obligation.
- Our core municipal services include property taxation, utility billing, road and infrastructure maintenance, and other community services. The finance department, with a staff of about four people, manages budgeting, financial reporting, accounts payable, payroll, and property taxation.
- Objectives and Outcomes
1. Internal outcomes include:
• Reducing manual processes across finance and administration,
• Streamlining the budgeting process to improve accuracy and timeliness, and
• Increasing efficiency and accuracy in property tax billing, utility billing, and cash receipting, and
• Improving overall staff efficiency through modern workflows and integrated tools.
2. Citizen-facing outcomes include:
• Providing residents with online access to property tax and utility accounts,
• Enabling online payment options for greater convenience, and
• Improving public access to records and related information.
- Solution provides complete support for core municipal functions, including property tax billing, utility billing, cash receipting, and related financial processes, without gaps in functionality.
- ERP System
• Core Financials (GL, AP, AR, Cash, Bank Reconciliation)
• Budgeting / Forecasting
• Purchasing / Approvals
• Payroll
• Time & Attendance
• Property Taxation
• Utilities
• Fixed Assets
- Business Drivers for Change
• Risk reduction and auditability
• Efficiency and automation (cycle time reductions; paperless processes)
• Transparency for Council and citizens (timely reporting; self‑service)
• Cloud alignment and predictable total cost of ownership.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: January 16, 2026
