Enterprise Resource Planning Solution

The Vendor is required to provide and implement a modern Enterprise Resource Planning (ERP) solution.
- Our current ERP system, Microsoft Dynamics GP, is approaching end-of-life and will no longer meet the ongoing operational needs of the organization.
- A replacement system that will:
•    Fully support municipal-specific functions, including property tax billing, utility billing, and cash receipting, Accounts Receivable, Accounts Payable
•    Streamline and modernize the budgeting process,
•    Provide citizen self-service capabilities to improve transparency and access, and
•    Enhance internal efficiency by reducing manual processes, improving reporting, and supporting integration across departments.
•    Include Payroll and HR.  We want to make sure to include a Timesheet Portal product, where employees can enter in time, and view payroll data.
•    Optionally, Fixed Assets – Including asset retirement obligation.
- Our core municipal services include property taxation, utility billing, road and infrastructure maintenance, and other community services. The finance department, with a staff of about four people, manages budgeting, financial reporting, accounts payable, payroll, and property taxation.
- Objectives and Outcomes
1. Internal outcomes include:
•    Reducing manual processes across finance and administration,
•    Streamlining the budgeting process to improve accuracy and timeliness, and
•    Increasing efficiency and accuracy in property tax billing, utility billing, and cash receipting, and
•    Improving overall staff efficiency through modern workflows and integrated tools.
2. Citizen-facing outcomes include:
•    Providing residents with online access to property tax and utility accounts,
•    Enabling online payment options for greater convenience, and
•    Improving public access to records and related information.
- Solution provides complete support for core municipal functions, including property tax billing, utility billing, cash receipting, and related financial processes, without gaps in functionality.
- ERP System
•    Core Financials (GL, AP, AR, Cash, Bank Reconciliation)
•    Budgeting / Forecasting
•    Purchasing / Approvals
•    Payroll
•    Time & Attendance
•    Property Taxation
•    Utilities
•    Fixed Assets
- Business Drivers for Change
•    Risk reduction and auditability
•    Efficiency and automation (cycle time reductions; paperless processes)
•    Transparency for Council and citizens (timely reporting; self‑service)
•    Cloud alignment and predictable total cost of ownership.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: January 16, 2026