The vendor required to provide parking access and revenue control system (PARCS) must provide a high level of service to airport passengers and leave customers with a favorable impression of the county airport.
- The project is to modernize the airport’s parking technology, reduce maintenance needs, increase system reliability, and improve customer experience and ease of use through comprehensive automation and payment features.
- Comprehensive solution for the project including equipment, installation, training, configuration, integrations, software modules, and ongoing support.
- Software support during the warranty period:
• Provide on-site and remote software support for PARCS and all 3rd party software applications.
• Provide 24/7 hotline telephone software support.
• Make available to the owner normal PARCS software improvement releases (updates) when they become available at no additional cost to the owner.
• Provide all PARCS and operating system software patches and updates free of charge during the warranty period; however, the owner reserves the option of implementing the updates or not.
• Provide documentation seven calendar days prior to all PARCS and operating system software modifications, patches, updates, and upgrades, that describes:
o Patch and update release designation
o Proposed date and time of implementation
o Detailed description of what the patch and update accomplish
o Full disaster recovery procedures that return the system to its pre-patch and update condition
• PARCS database and PARCS application software maintenance to be performed remotely or on-site as approved by the owner.
• Support upgrades to the PARCS application based on operating system patch and upgrade requirements.
• Provide corrective patches and upgrades in the event security vulnerability or system availability issues are discovered.
- Products
1. Payment cards
• All aspects of the PARCS, including but not limited to, hardware, software, configuration settings, processes (both manual and automated), policies, procedures, reports, network architecture, data storage schemes and other products for the PARCS must be compliant with all applicable payment card industry (PCI) security standards council standards, information supplements and guidelines published or in force at the time of installation, so that the owner can certify the system as PCI compliant.
• As part of demonstrating compliance with the PCI security standards, the requirement or use of a compensating control (as defined by the PCI security standards council) shall only be permitted with written approval of the owner.
• Provide authorization for the following brands and types of payment cards:
o Visa
o Mastercard
o American Express
o Discover
o Bank-issued debit cards with any of the above card brand affiliations, accepted as a credit card.
• Provide a pci-p2pe validated system for handling card-present transactions.
• Support euro pay, Mastercard, and visa (EMV) chip, mag-stripe, contactless reading of payment cards for card-present transactions.
• Provide a system using tokenization by a currently validated PCI level 1 service provider for handling card-not-present transactions, if such transactions are a capability of the system.
• Provide, test and install quarterly security updates for system components in the cardholder data environment, such as operating system, application software, firmware, etc.
• Related to payment cards during warranty period and any optional extended service coverage selected by owner.
2. Software
• Provide all software and software licensing required by the system to achieve total system performance.
• Use proven, off-the-shelf software (i.e., software already manufactured and available for delivery) to the greatest extent possible.
• Provide open APIs for dissemination to third party websites and applications.
• Such API’s must be open, documented and non-proprietary using industry-standard approaches such as rest or WebSocket.
• Data access via the API is to be available to owner at no additional charge.
• Unless specified elsewhere, provide the latest available software version at the time of system implementation for all third-party software, including operating systems and database software.
• Make any necessary modifications, and provide documentation of such modifications, to existing third party software programs that the contractor adopts for the system.
• The software manufacturer be separate entities, the software modifications will not preclude the purchase of a standard maintenance and service contract from the manufacturer.
• Purchase software maintenance for all third-party software naming the owner as the software owner and contact.
• Provide maintenance agreements throughout the duration of the warranty period.
• Provide any necessary perpetual licenses and authorization for all PARCS related software including, but not limited to, operating systems, application software, development language, peripheral software, and PARCS hardware diagnostic software.
• Provide a site license to the owner, meaning usage of the license is unrestricted, regardless of the physical locations where the software may be used.
• Database management system
o Use a specified commercial off-the-shelf open database connectivity (ODBC)-compliant relational database software program to provide complete operation of the PARCS.
o This database software is required to be one of the following, as these products are known to support appropriate database integrity, resiliency and API features: oracle database, oracle MySQL, microsoft SQL server, IBM db2, or PostgreSQL.
o Provide database schema to owner.
o Provide database access credentials to owner.
• PARCS application software:
o Install and configure all application software and firmware required by the PARCS with all software licenses registered to the owner.
o Provides complete operation of the PARCS and includes the database management system.
o Allows for future upgrade and expansion of the PARCS.
o Browser-based and web-browser management UI enabled such that the PARCS is accessible from any owner workstation connected to their network.
o Operates across dedicated PARCS local area network (LAN), accessible with proper user id and password, on all workstations authorized to access the PARCS software modules.
- Contract Period/Term: 3 years
- Non-Mandatory Pre-Bid Meeting Date: January 22, 2026
- Questions/Inquires Deadline: January 29, 2026
