USA(North Carolina)
SYS-3692

RFP Description

The Vendor is required to provide comprehensive, turnkey RFID-based inmate tracking and cell check system for use at the county.
- The system will:
•    Track inmate locations and movements in real-time or near real-time.
•    Automate and document cell checks and security rounds.
•    Interface with the Jail’s existing Jail Management System (JMS) (CentralSquare OneSolution JMS)
•    Improve safety, accountability, and compliance with applicable laws, standards, and record‐retention requirements.
- Requirements:
•    Assess current facilities, wireless coverage, and IT environment.
•    Design an RFID and/or wireless solution compatible with the Jail’s operations and JMS.
•    Provide, install, and configure all required hardware and software (RFID tags, readers, mobile devices, wireless infrastructure, server hosting via cloud.
•    Integrate the system with the existing JMS for inmate demographics, identification numbers, and housing assignments (real-time or near real-time).
•    Test the system for accuracy, performance, interoperability, and security.
•    Train jail staff and provide training materials and a training environment.
•    Provide ongoing support and maintenance, including hardware replacement and wireless network support, in a timely manner to reduce downtime.
•    Provide a project plan with milestones, timelines, and key deliverables, from project start through acceptance.
- Track inmates using RFID tags on ID cards and/or fixed location tags in designated areas.
- Operate in an environment with existing wireless networks (e.g., inmate tablets, medical, education) without interference and either use or provide your own wireless infrastructure.
- Include backup / redundancy for power and network to support continued operations during outages.
- Core System
•    The solution shall include a web-based system for RFID logging, accessible via standard web browsers (Chrome, Edge, Firefox, Safari) over secure HTTPS.
•    Be password-protected and support role-based access control and customizable user privileges by module.
•    Provide RFID middleware to manage communication between readers and the database.
•    Use database management software to securely store all log entries and RFID data.
•    Provide integration software or API to interface with the County’s JMS in real-time or near real-time (read-only access is acceptable where specified).
•    Support immutable logging: log entries and electronically captured data shall not be editable, deletable, or alterable once saved.
•    Clearly distinguish RFID‐scanned entries vs. manual entries in logs and reports.
•    Support inmate-level documentation, with log entries tied to inmate name, ID number, and housing location.
•    Support configurable incident/observation codes or word blocks (unlimited number) selected on the touchscreen.
•    Allow freehand notes by inmate name and speech-to-text entry (online or offline).
•    Support photo and video attachments with logs (e.g., for services, refusals, incidents).
•    Support training database/tenant for new hire training and practice.
•    Support cloud-based storage or an equivalent solution with retention aligned to applicable state record retention laws.
•    Support secure remote technical support (e.g., web-based remote support sessions).
- Logging and Workflow
•    Display to staff when the next cell check or security check is due (e.g., via vibration, audible alert, visual cue).
•    Continue proper logging and timestamping during temporary connectivity loss and synchronize upon reconnection.
•    Support real-time modules showing current activities, locations, and time-to-next check by unit/inmate.
•    System must be able to identify security check compliance in accordance with state standards i.e.: 40- minute and 20-minute limits for compliance verification.

- Contract Period/Term: 5 years
- Pre-Bid Meeting Date: January 23, 2026
- Questions/Inquires Deadline: January 28, 2026

Timeline

RFP Posted Date: Friday, 16 Jan, 2026
Proposal Meeting/
Conference Date:
Non-mandatory
Friday, 23 Jan, 2026
Deadline for
Questions/inquiries:
Wednesday, 28 Jan, 2026
Proposal Due Date: Thursday, 05 Feb, 2026
Authority: Government
Acceptable: Only for USA Organization
Work of Performance: Offsite
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