Wander Management System

The vendor required to provide wander management solution with ongoing support and maintenance services.
- Objectives
•    Prevent unauthorized patient wandering 
•    Ensure real-time monitoring and alerts for staff 
•    Integrate with existing hospital systems if applicable (electronic health record system, epic and our nurse call system)
•    Provide durable and reliable patient devices with tamper alerts.
- Requirement:
1. Implementation of the new wander management system
•    Training materials with on-site education are preferred
2. Hardware required for the new system (door sensors and gateways, patient wearables, monitoring devices, etc.)
•    Identify the wireless technology used with the platform solution.
•    Solution must not interfere with existing wireless connectivity in use within the facility, 2.4, 5, 6ghz
3. Software with management tools or live monitoring tools
•    Dashboard with live monitoring
•    Real-time alerts
o    Specify the alert methods available (preferred approach is audible and visual alarms at or near the door or device and nursing station).
•    Reporting capabilities
o    Built-in reporting to track alarms and response times are preferred
•    Solutions may include real-time location system (optional)
o    Access to facility location services will be browser based.
o    The number and type of frequency receivers should be noted.
•    Configuration of the system and system administrative functions for health users will be performed via web browser.
4. Network diagram and logical data flow
•    All respondents will include a physical solution network diagram and logical data flow diagram.
5. Infrastructure changes
•    Please list if any infrastructure changes required
6. Support and maintenance
•    Ongoing maintenance and technical support.

- Contract Period/Term: 5 years
- Questions/Inquires Deadline: January 30, 2026